Business

Why I chose to build in a crowded market

6 min read

Why I chose to build in a crowded market

Why would you enter a market that is already crowded? When I decided to build a dating app, I knew exactly what I was walking into.

There were already major players. People already had dating apps downloaded on their phones. Billions of dollars had already been invested into the category.

And perhaps more importantly, people were tired.

There was dating app fatigue.

People were talking about endless swiping, shallow conversations, ghosting, mismatched intentions and spending months on platforms without feeling like they were getting any closer to finding the kind of relationship they actually wanted.

From the outside, you could easily look at the dating industry and say:

Why would anyone build another dating app?

I looked at the same market and asked a different question.

If so many people are still unhappy, what has not been solved yet?

Saturation does not always mean there is no room

I think we sometimes mistake saturation for a lack of opportunity.

A crowded market can certainly make entering harder. You have established competitors, higher customer acquisition costs and people who may already be loyal to existing products.

But saturation can also tell you something important.

People already care about the problem.

You do not have to convince people that dating matters.

You do not have to explain why finding a compatible partner is important.

You do not have to create the desire for connection.

The demand already exists.

The more interesting question becomes whether the existing market is satisfying that demand.

In dating, I kept hearing evidence that it wasn't.

Not from a market report.

From actual people.

People I knew.

People I loved.

Friends and family members who were smart, kind, successful and genuinely wanted a relationship, but were finding it incredibly difficult to meet someone they could build a life with.

I kept asking them the same question:

What is actually going on with dating?

And some version of the same answer kept coming back.

"It is just really hard to find genuine people."

That stayed with me.

What does "genuine" actually mean?

As a founder, I couldn't stop at the complaint.

Saying that people want to meet someone genuine sounds good, but it does not tell you what to build.

So I started thinking about what people actually mean when they say they want someone genuine.

How do you identify that?

What information would help someone make a better decision about another person?

What are we currently paying attention to that perhaps should not be carrying so much weight?

And what are we not paying enough attention to?

That is where I kept coming back to **values**.

Most dating platforms naturally begin with attraction.

You see someone's photograph.

You read a short profile.

You make an almost immediate decision about whether you are interested.

And physical attraction matters. I don't think pretending otherwise would make sense.

But I questioned whether it should always be the "starting point".

Because someone's photograph cannot tell you how they think about family.

It cannot tell you whether they want children.

It cannot tell you how they approach money.

It cannot tell you whether faith is important to them.

It cannot tell you what kind of life they are trying to build.

It cannot tell you whether they value stability, adventure, ambition, community, independence or tradition.

Yet those are often the things that begin to matter enormously once two people actually start building a life together.

That became the opportunity I could see inside a market that everyone else told me was already saturated.

What if we started somewhere else?

I began asking a simple question:

What if dating didn't start with looks? What if it started with alignment?

What are your core values?

What do you believe?

What are your priorities at this stage of your life?

What kind of future are you trying to create?

Even something as ordinary as money can reveal an enormous amount about compatibility.

Imagine one person believes that whenever money comes in, life should be enjoyed immediately.

The other believes strongly in saving and investing for the future.

Neither person is necessarily wrong.

But if those beliefs are deeply held and never discussed, they can become a significant source of friction later.

The same can apply to family, lifestyle, faith, career, children and dozens of other decisions people eventually have to make together.

Matching people who share important values does not guarantee that a relationship will work.

Relationships are far more complicated than an algorithm.

But I do believe giving people better information earlier can help them make more intentional decisions about who they invest their time in.

That distinction became important to me.

I wasn't trying to create an app that promises to magically find someone's perfect partner.

I wanted to build something that helps people understand themselves better and connect based on information that may actually matter once the first date is over.

Complaints are information

This is something entrepreneurship has taught me repeatedly.

When an entire industry has customers complaining about the same thing, I pay attention.

Complaints are information.

That does not necessarily mean you should immediately build a company around them.

Sometimes people complain but are not willing to change their behaviour.

Sometimes the proposed solution already exists and people simply don't use it.

Sometimes the economics of solving the problem do not work.

But recurring frustration is worth investigating.

Instead of hearing:

"Dating apps are terrible."

I began hearing questions.

Why are people exhausted?

Why does dating feel inefficient?

Why are people matching but not connecting?

Why are intentions often unclear?

Why can someone spend months speaking to people and still feel that they know very little about whether those people are actually compatible with them?

Those questions became more interesting to me than the fact that there were already dozens of competitors.

You don't have to serve the entire market

Another mistake founders can make is believing that entering an established industry means having to beat the biggest company in that industry.

I don't believe that.

I don't need everyone who uses a dating app to want what we are building.

There will always be people who prefer a highly visual experience.

There will always be people who enjoy casual dating.

There will always be people who want completely different things from these platforms.

That's fine.

The opportunity is in serving the people who are saying:

I want something deeper.

I want to understand compatibility earlier.

I don't want to spend months discovering that we fundamentally want different lives.

I want to know what this person actually values.

That person does not represent 100 percent of the dating market.

They don't need to.

They simply need to represent a large enough group of people with a problem we can solve exceptionally well.

That is the market I chose to build for.

The crowded market was part of the evidence

So when people ask me why I chose to build a dating app in such a competitive industry, my answer is actually quite simple.

I didn't build in this market despite the competition. In some ways, I built because of what the competition revealed.

The size of the industry proved that people cared deeply about finding connection.

The frustration surrounding the industry showed me that the problem was not completely solved.

And the conversations I was having with real people helped me identify an area where I believed there was still room to rethink the experience.

That is an important distinction.

I don't think entrepreneurs should deliberately chase crowded markets.

I think we should chase "unsolved problems".

Sometimes those problems exist in completely new industries.

And sometimes they are sitting right in the middle of industries that already have hundreds of companies fighting for attention.

The presence of competitors does not automatically mean there is no opportunity left.

Sometimes it simply means the market has been validated.

Your job is to figure out whether there is still a customer whose needs are not being met.

For me, that customer was the person who was tired of judging compatibility almost entirely from the outside.

The person who wanted to understand what someone stood for.

What they believed.

What mattered to them.

And whether the two of them might actually be trying to build compatible lives.

That is why I chose to build in a crowded market.

Not because I believed the world needed another dating app.

Because I believed there was still room for a different way to date.

A thoughtful note, occasionally.

Ideas on business, building, life and the things I’m thinking about.